Skill
Freshworks CRM
Sales and E-Commerce
Freshworks CRM (now largely rebranded as Freshsales) is a sales and customer engagement platform that combines contact management, email tracking, phone integration, and AI-driven insights to help sales teams manage their pipeline. It is built by Freshworks Inc. and targeted at small and mid-sized businesses seeking an intuitive alternative to more complex CRM systems. Sales reps use it to prioritize leads, automate follow-ups, and track deal progress.
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