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AI Optimization Specialist

An AI Optimization Specialist works to improve and refine AI-powered tools and systems, such as chatbots and copilots, that assist support teams and other business functions. The role blends technical evaluation, performance tuning, and user feedback integration to ensure AI systems operate effectively and meet the needs of their end users, often requiring both technical knowledge and familiarity with the specific domain the AI tool serves. The position suits people who combine technical depth with an interest in AI systems, problem-solving skills, and the ability to work across teams to translate performance data and user needs into improvements.

Open AI Optimization Specialist roles (1)

AI Agent Support Specialist

Vanta

Full-time · Remote U.S. · $110,000 – $129,000

This role owns the performance, knowledge, and customer experience of Vanta's AI support agent, keeping it accurate, helpful, and ready for product launches. It suits someone with technical support experience who can treat an AI system as a product to measure and improve weekly, balancing correctness with customer satisfaction.

Listed on Vanta’s careers site · Apply there ↗

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