HC

KNOWLEDGE MANAGEMENT SPECIALIST

Westover Air Reserve Base, Massachusetts · Mid

$69,642 – $90,540

Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.

What this role is

This Air Force position manages SharePoint, intranet systems, and knowledge management programs for a military communication unit, handling content, records, and collaboration tools. It suits someone with technical expertise in enterprise information systems who wants to serve in federal government while working on organizational efficiency and data management.

Our summary, not Headquarters, Air Force Reserve Command’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

One year of specialized experience at GS-07 level or equivalent
Specialized experience in SharePoint, Portal, and Enterprise Information Systems implementation and testing
Ability to support Knowledge Management programs and guide system users
Experience applying analytical and evaluative techniques to resolve complex program issues
Ability to apply troubleshooting and data analysis methods
Knowledge of Knowledge Management principles and systems
Knowledge of configuration and life cycle management concepts
Knowledge of customer support principles
Effective oral and written communication
Knowledge of military organizational structure and Air Force operations

Nice to have

Master's degree or equivalent graduate degree
Two years of progressively higher-level graduate education
Combination of education and experience beyond the one-year requirement
Knowledge of Lean Six Sigma and process improvement techniques
Experience with Privacy Act and FOIA management
Experience with records management systems
Knowledge of Continuous Process Improvement program