$94,458 – $179,048
Listed on Mercury General’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Mercury Insurance seeks a seasoned property claims professional to investigate and resolve complex large-loss claims exceeding $250,000, conducting field inspections and managing settlement negotiations with independence and expertise. This senior-level role combines fieldwork, advanced estimating, and mentorship responsibilities for someone experienced in high-value residential and commercial property claims.
Our summary, not Mercury General’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 7+ years of property claims handling experience
- Prior field adjusting with on-site inspections and detailed estimates
- Experience with multi-trade, structural damage, ALE, contents, represented files, appraisal, litigation, subrogation or salvage
- Ability to coordinate and interpret expert reports including structural engineering and architectural drawings
- Current state adjuster licensing and compliance
- Valid driver's license meeting company standards
- Advanced knowledge of property investigation, coverage analysis, estimating, and settlement
- Working knowledge of residential construction methods and repair sequencing
- Technical proficiency with Xactimate and related claims systems
- Ability to independently evaluate high-value claims and make sound decisions
- Strong written, verbal, negotiation, and interpersonal communication skills
- Ability to identify and refer potentially fraudulent claims
- Strong analytical ability, sound judgment, attention to detail, and organizational skills
- Ability to travel regularly for field inspections
- Ability to use video, mobile, and digital tools for virtual claim handling
Nice to have
- Bachelor's degree
- Prior commercial claims handling experience
- Industry designations such as AIC, CPCU, SCLA, IICRC
- Level 2 or Above Xactimate Certification
- Demonstrated ability to mentor others and provide technical guidance
- Experience coordinating with experts, engineers, contractors, and public adjusters
- Experience handling catastrophe-related property losses or surge volumes