$149,500 – $202,500
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role measures and optimizes how expert-led customer interactions drive outcomes in business tax products, combining analytics, experimentation design, and cross-functional collaboration to prove the value of customer success initiatives. It suits data scientists experienced in applied analytics who can connect customer experience investments to measurable business results and can work comfortably with causal inference methods and AI integration.
Our summary, not Intuit’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 4+ years in product analytics, customer care analytics, or applied analytics roles
- Advanced SQL and big data technology proficiency
- Deep expertise in experimentation design and causal inference
- Understanding of AI-native architectures and GenAI platforms
- Strong business acumen and ability to translate strategy into testable hypotheses
- Data storytelling and visualization skills
- Communication and cross-functional collaboration skills
- Bachelor's degree in Engineering, Data Science, Statistics, Mathematics, Computer Science, or Economics
Nice to have
- Experience with expert-assisted or high-touch service models
- Qlik certification
- Master's degree