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Intuit

Staff Program Manager - Customer Success

Intuit

Mountain View, CA · Staff

$158,000 – $214,000

Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads the design and execution of major cross-functional customer success programs at Intuit, requiring someone who can turn strategic vision into operational reality through meticulous planning and stakeholder management. It suits experienced program managers who thrive on building systems from scratch, driving alignment across senior leadership, and delivering measurable business outcomes.

Our summary, not Intuit’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 7+ years leading complex cross-functional SaaS programs
  • Ability to design programs and teams from scratch with clarity
  • Operational expertise in program design and governance
  • Data-driven communication and decision-making
  • Skill managing up and down with senior leadership
  • Balance strategic and tactical execution
  • Strong communication across multiple formats
  • Relationship-building and influence without authority
  • Passion for customer success and measurable impact

Nice to have

  • Prior consulting experience, especially at top-tier management consulting firms

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