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$100,000 – $150,000
Listed on Pylon’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Join Pylon's support team to be the first hire in their support function, working directly with the product while providing customer support and shaping how an AI-native support platform handles its own customer interactions. This role combines hands-on support delivery with product feedback and process development, ideal for someone who wants to influence a product roadmap while helping establish best practices for a rapidly growing company.
Our summary, not Pylon’s wording. The full posting is on their site.
What they ask for
Required
- Located in or willing to relocate to San Francisco
- Work in-person
- Comfortable with customer interactions over chat and video
- Interest in product tinkering
- 1-8 years of experience
Nice to have
- Technical background
- Technical appetite