BS
$125,776 – $187,093
Via USAJOBS, the federal government’s official jobs site, retrieved November 3, 2026. You apply through the official announcement on USAJOBS.
What this role is
This federal role develops and executes customer experience improvements for the Bureau of the Fiscal Service, advising stakeholders on strategies to better serve their users. The position suits someone skilled at research, data analysis, and translating customer insights into actionable service enhancements.
Our summary, not Bureau of the Fiscal Service’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year of specialized experience at GS-13 level or equivalent
- Served as technical advisor on customer experience issues
- Participated in customer experience and service delivery improvement initiatives
- Developed reports and presentations documenting findings and recommendations
- Collected and analyzed customer feedback and research data