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Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role implements and configures Sprinklr's contact center platform for enterprise clients, handling technical deployment, customer training, and ongoing platform optimization. It suits someone with contact center or VoIP experience who enjoys solving complex integration problems and working closely with customers across different time zones.
Our summary, not Sprinklr’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bilingual Spanish and English business proficiency
- Analytical and problem-solving skills
- Strong communication both written and verbal
- At least one contact center or VoIP platform deployment experience
- Customer-focused mindset
Nice to have
- Experience with Genesys, Amazon Connect, Cisco Webex Contact Center, or Ring Central
- Knowledge of voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC
- CTI or voice recording product experience
- Familiarity with Salesforce Service Cloud or similar CRM systems
- Groovy and JavaScript programming experience
- Exposure to video conferencing, IM, or VoIP systems