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$138,000 – $162,000
Listed on Vanta’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages customer relationships and business growth for mid-market security and compliance software clients after they sign on, handling renewals, expansions, and ensuring customers achieve their compliance goals. It suits someone with deep SaaS customer success experience who enjoys building executive relationships and has or is willing to learn security and compliance concepts.
Our summary, not Vanta’s wording. The full posting is on their site.
What they ask for
Required
- 5+ years of Customer Success experience at a SaaS company
- Extensive experience engaging with C-level executives and building trusted relationships
- Demonstrated track record of hitting retention targets and keeping customers happy long-term
- Technical competency to understand software platforms and work with technical customers
- Strong communication and critical thinking skills
- High empathy for customers with proven ability to resolve their business issues
Nice to have
- Experience in the security or compliance industry
- Openness to using AI tools to improve efficiency and impact