CA
Listed on Cognition AI’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role is for an IT Engineer to lead the technology experience for employees at Cognition's offices, combining hands-on support with automation and infrastructure work. It suits someone who enjoys solving operational problems across identity, endpoints, and collaboration platforms while building tooling to reduce manual work.
Our summary, not Cognition AI’s wording. The full posting is on their site.
Skills this role names
- DNS
- Dynamic Host Configuration Protocol (DHCP)
- GitHub
- Google Workspace
- Microsoft 365
- Microsoft Intune
- Okta
- Python
- Slack
- TCP/IP
- Terraform
- TypeScript
- Zoom
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What they ask for
Required
- 3+ years IT engineering, systems administration, or technical support experience
- Bachelor's degree in computer science, information technology, or equivalent practical experience
- Hands-on IT support experience in an onsite environment
- Familiarity with modern workplace IT with depth in at least two disciplines
- Experience administering identity, SaaS, or collaboration platforms like Okta, Google Workspace, Slack, GitHub, Zoom, or Microsoft 365
- Ability to write and maintain scripts or integrations in TypeScript, Python, or another modern language
- Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, wired and wireless networks, and troubleshooting
- In-person work 5 days per week from San Francisco or New York office
Nice to have
- Deep experience with Okta, identity lifecycle management, or identity-as-code
- Experience with Terraform, CI/CD, Git-based delivery, or API integrations
- Exposure to AI-enabled ITSM, agentic workflows, or support automation
- Experience with office builds, enterprise networking, conferencing, or workplace technology
- Experience with endpoint management, security posture, or vulnerability management