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Founding Customer Success Manager

Krea AI

New York, NY · full time · null

Listed on Krea AI’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This founding customer success manager role focuses on driving product adoption and customer retention at an AI creative tools company. You'll manage the full customer lifecycle from onboarding through renewal, acting as the bridge between customers and internal teams while building long-term relationships with creative professionals.

Our summary, not Krea AI’s wording. The full posting is on their site.

What they ask for

Required

  • Experience in Customer Success or Account Management
  • Track record of renewing and growing customer accounts
  • Product-focused mindset with onboarding and implementation experience
  • Strong communication and interpersonal skills
  • Proactive, ownership-driven attitude for early-stage environment

Nice to have

  • Creative background such as agency account management or creative startup experience
  • Understanding of creative workflows

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