C
$225,000 – $255,000
Listed on Crusoe’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Crusoe is hiring a Director to own the reliability and service lifecycle of their Spark AI infrastructure product once deployed in the field. This role builds sustaining engineering processes from the ground up, manages fielded units through their service life, and feeds fleet data back into product and manufacturing decisions.
Our summary, not Crusoe’s wording. The full posting is on their site.
Skills this role names
- Change Management
- Configuration Management
- Reliability Engineering
- Root Cause Analysis
- SAP Product Lifecycle Management (SAP PLM)
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What they ask for
Required
- Bachelor's degree in Mechanical, Electrical, Reliability, or closely related engineering discipline
- 10 to 15 years in sustaining, reliability, or product support engineering for deployed capital equipment or infrastructure hardware
- Direct ownership of a fielded installed base with field data converted into design change that measurably reduced failure rate or service cost
- Experience with obsolescence and lifecycle management for products with service lives exceeding component lifespans
- Experience standing up a function from nothing, including processes and partner agreements
- Mastery of FRACAS, structured root cause analysis, and failure rate analysis
- Knowledge of PLM, change order workflow, as-built control, and serial level effectivity
- DMSMS practice, end of life monitoring, last time buy modeling, and alternate part qualification
- Electrical, mechanical, and thermal knowledge sufficient to adjudicate root cause on modular power and compute products including liquid cooling
- Understanding of spares economics, service cost per unit, and the link between availability and revenue
Nice to have
- Experience with modular, containerized, or prefabricated infrastructure products in the field
- Familiarity with liquid cooled data center hardware, including CDU and rack level cooling interfaces