$36 – $50 / hour
Listed on Bend Studio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages the intake and initial handling of IT support requests for PlayStation's Los Angeles office, triaging tickets and routing them to specialist teams while maintaining customer communication and performance metrics. It suits someone organized and detail-oriented who enjoys working in a fast-paced technical environment with direct customer contact.
Our summary, not Bend Studio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Basic computer and operating system skills
- Learn quickly in technical, fast-paced, deadline-intensive environment
- Excellent written and oral communication
- Experience with direct customer contact (internal or external)
- Team collaboration and effective communication
- Experience with Jira Service Management or other IT Service Management ticketing tools
Nice to have
- CompTIA A+ Certification
- Self-starter capable of working with limited supervision
- Degree in IT-associated field of study