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Senior IT Systems Engineer

Intercom

San Francisco, CA · full time · Senior

$142,000 – $237,000

Listed on Intercom’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A systems engineer role at Fin (Salesforce) focused on designing cloud-based IT infrastructure, identity management, and automation solutions. This suits engineers with 7+ years of experience who want to move from traditional on-premise systems to modern SaaS and cloud-native environments, particularly those interested in infrastructure-as-code and AI-driven automation.

Our summary, not Intercom’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 7+ years of systems engineering experience
  • Passion for systems and automation
  • Strong problem-solving and data-driven decision-making
  • Track record of coaching junior team members
  • High-level programming language proficiency (Ruby, Python, Perl, or similar)
  • Experience building and operating cloud systems without traditional network perimeter

Nice to have

  • Experience with iPaaS platforms
  • Knowledge of enterprise email deliverability
  • Experience building integrations between billing systems and ERP platforms (preferably NetSuite)

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