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Comcast

Senior Manager, Procure to Pay (P2P) Support Desk

Comcast

Philadelphia, PA · Senior

Listed on Comcast’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads a centralized support team handling procurement, vendor, and payment inquiries for a large enterprise, focusing on service delivery, process improvement, and cross-functional collaboration. It suits experienced operations managers who can balance tactical service desk oversight with strategic initiatives to reduce friction and drive adoption of digital solutions.

Our summary, not Comcast’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree in Business, Accounting, Finance, Supply Chain, or related field, or equivalent experience
  • 5–7 years in Accounts Payable, Procure-to-Pay, purchasing support, shared services, or related financial operations
  • 3+ years supervising or managing a customer support, service desk, or financial operations team
  • Experience with purchasing systems, invoice workflows, vendor management tools, and expense platforms
  • Ability to interpret and explain Accounts Payable and purchasing policies
  • Strong analytical and problem-solving skills to identify trends and root causes
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to manage multiple priorities in a fast-paced environment with high accuracy
  • Ability to coach, motivate, and develop team members
  • Customer service orientation and ability to model a service-focused culture

Nice to have

  • Familiarity with ERP systems (Oracle, SAP, Workday, or similar)

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