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Platform Experience Manager

MNTN

United States · Mid

Listed on MNTN’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role supports MNTN's Connected TV advertising platform by serving as the technical expert for customers and the feedback conduit to engineering teams. It suits someone who enjoys solving complex technical problems for customers while also driving product improvements through data and insights.

Our summary, not MNTN’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 3+ years in a customer-facing technical role such as technical support, solutions engineering, platform enablement, or customer success
  • Prior experience in AdTech or performance marketing
  • Ability to troubleshoot complex platform issues and triage bugs
  • Clear communication of technical concepts to both technical and non-technical audiences
  • Cross-functional collaboration with Product, Engineering, Revenue, and Enablement teams
  • Strong organization and ability to manage multiple concurrent issues

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