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$131,000 – $152,000
Listed on Rula’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages relationships with mid-sized employers using Rula's mental health benefits platform, guiding them through setup and ongoing usage. It suits someone with customer success or account management experience who enjoys solving problems and building partnerships across business and operational teams.
Our summary, not Rula’s wording. The full posting is on their site.
What they ask for
Required
- 3+ years in customer success, account management, implementation, onboarding, or client services
- Experience in B2B organizations, preferably employee benefits, healthcare, insurance, HR technology, or SaaS
- Experience partnering with employee benefits brokers or channel partners
- Managing a portfolio of customer relationships across the lifecycle
- Strong written and verbal communication skills
Nice to have
- 1+ years at a high-growth startup or scaling organization
- CRM experience and sales pipeline management
- Managing high-volume customer portfolios with service level targets
- Identifying operational improvements to scale customer success processes