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$130,000 – $160,000
Listed on Hightouch’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role owns a portfolio of customer accounts at a B2B SaaS company, driving renewals and expansions while serving as the primary relationship manager. It suits someone with SaaS background who combines relationship-building with the discipline to track metrics, manage contracts, and identify upsell opportunities.
Our summary, not Hightouch’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 4+ years in Account Management, Renewal Management, Sales, or Customer Success
- Experience managing retention and adoption for complex SaaS accounts
- Strong written and verbal communication skills
- Organizational skills and ability to manage multiple priorities
- Self-starter mentality with collaborative ability
- Problem-solving and process improvement mindset
- Financial acumen and contract management experience
- Customer-first approach focused on long-term partnerships
Nice to have
- Proven track record of meeting or exceeding quotas
- Experience presenting to various stakeholder levels
- Ability to adapt quickly to changing priorities