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Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Atlanta (Hybrid)
SAPAtlanta, GA · full time · Junior
$78,000 – $180,700
Listed on SAP’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is an entry-level Customer Success Manager role within SAP's structured Academy program, designed to develop early-career professionals into customer-facing strategic advisors. The position suits people with 2–3 years of experience in customer-facing or consulting roles who want intensive mentoring, hands-on field training, and exposure to enterprise cloud solutions across finance, HR, supply chain, and customer experience domains.
Our summary, not SAP’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 2–3 years of customer support or business transformation experience
- Ability to deliver strategic guidance and drive customer success
- Understanding of AI fundamentals, uses, and ethics
- Proficiency in English
- Problem-solving and project management skills
- Emotional intelligence and cultural awareness
Nice to have
- Consulting or account management background
- Knowledge of specific SAP solution areas (Finance, HCM, SCM, CX, BTM, BTP, BDC)
- Growing foundation in emerging technologies and artificial intelligence
- Experience with business process management or automation