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IT Support Technician

Supercast

Milwaukee, WI · full time

$67,000 – $90,000

Listed on Supercast’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Fox 6 Milwaukee is hiring an IT Support Technician to manage desktop, server, and network infrastructure for a television station with about 175 employees. This role suits someone comfortable working independently on hardware deployment, system troubleshooting, and infrastructure maintenance, with occasional after-hours availability.

Our summary, not Supercast’s wording. The full posting is on their site.

What they ask for

Required

  • Bachelor's degree or equivalent technical experience
  • Microsoft Windows and Linux server operating systems
  • DHCP and DNS configuration
  • Microsoft Windows and Apple macOS support
  • Microsoft Office applications support
  • Network printing and multi-function device support
  • Diagnostic tools for on-premises, cloud, and network environments
  • Server and workstation hardware knowledge
  • Collaboration application support (Slack, Box, Google Workspace, password managers, Zoom)
  • Ability to work independently with minimal supervision
  • Problem-solving and methodical fault isolation
  • Ability to work occasional nights, overnight, and weekends

Nice to have

  • IP networking and troubleshooting
  • Virtualization platforms (VMware, Nutanix, AWS Outpost)
  • SAN storage systems (HPE, NetApp, Isilon)
  • Cloud services (Amazon EC2, S3, AWS Workspaces)
  • Security protocols and remediation
  • Broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross)
  • Infoblox DHCP and DNS
  • Telephony and VOIP (Cisco Call Manager)
  • Veeam, imaging tools, OKTA, CrowdStrike, ServiceNow, or Tanium experience

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