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Mapbox

Head of Sales, Renewals

Mapbox

Mapbox US · Remote · full time · Director

$357,000 – $483,000

Listed on Mapbox’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead Mapbox's renewal sales organization as a Director-level player-coach, managing a team of account managers while personally handling strategic customer renewals and expansions for an enterprise SaaS platform. This role suits experienced sales leaders who combine team development with hands-on deal expertise and a deep understanding of usage-based business models.

Our summary, not Mapbox’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 10+ years in Account Management, Renewals, Customer Growth, or enterprise sales
  • 5+ years leading and developing high-performing sales teams
  • Proven track record delivering strong gross retention, net retention, renewal, and expansion results in enterprise software
  • Experience managing large, strategic enterprise renewals with complex pricing and procurement
  • Player-coach mindset balancing team leadership with hands-on engagement
  • Understanding of usage-based or consumption-based business models
  • Ability to identify renewal risk early and develop mitigation strategies
  • Commercial instincts for identifying expansion opportunities
  • Experience building multi-threaded relationships across Product, Engineering, Procurement, Finance, and executive stakeholders
  • Strong executive presence and communication skills for difficult commercial conversations
  • Ability to orchestrate cross-functional teams without direct authority

Nice to have

  • Background in location technology, developer platforms, cloud infrastructure, or adjacent technical fields
  • Experience with complex enterprise software or technology environments

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