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$252,000 – $280,000
Listed on Intercom’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is a leadership role managing a team of forward-deployed engineers who work directly with major customers on complex AI product implementations. It suits experienced technical leaders who want hands-on involvement in enterprise deals while building organizational leverage through process and tooling.
Our summary, not Intercom’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in technical roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, or Applied AI
- 3+ years leading technical customer-facing teams with hiring and mentoring experience
- Experience selling and deploying AI, data, or technical products in complex enterprise environments
- Ability to work flexible hours for global teams
- Excellent communication and presentation skills
- US work eligibility
Nice to have
- Comfort with ambiguous problem spaces
- Experience translating field feedback into product inputs