MP
$1 – $2
Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves managing the complete technical and organizational activation of Claude AI deployments for enterprise customers, from contract signing through production use. It suits experienced customer-facing technical professionals who excel at identity integration, enterprise governance, and building scalable enablement programs for large organizations.
Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in customer-facing technical roles (implementation management, technical account management, technical onboarding, solutions consulting, or customer success)
- Hands-on experience with enterprise identity integration (SAML, OIDC, SCIM v2, JIT provisioning) across at least two major identity providers
- Ability to debug and troubleshoot identity and access issues independently
- Experience advising CISOs, CTOs, or IT leadership on enterprise governance and SaaS/AI platform setup
- Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR)
- Experience designing and shipping programs that serve multiple customers (onboarding cohorts, enablement series, admin training)
- Hands-on experience using AI in your own workflow
- Bachelor's degree in a related field or equivalent experience
Nice to have
- Experience serving nonprofits or mission-driven organizations
- Organizational change and enablement experience including rollout strategies and change management
- Comfort building in ambiguity and creating structure in undefined situations
- Data-driven approach with experience setting and tracking success metrics