MP
$200,000 – $265,000
Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role guides enterprise and nonprofit organizations through implementing Claude AI systems from contract signature to full production deployment, handling technical setup like identity integration and governance while designing scalable activation programs. It suits someone who combines hands-on enterprise IT knowledge with program design skills and wants to help mission-driven organizations adopt AI at speed.
Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in customer-facing technical roles (implementation management, technical account management, technical onboarding, solutions consulting, or customer success)
- Experience with enterprise identity integration including SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers
- Ability to debug identity and provisioning issues without escalation
- Experience advising CISOs, CTOs, or IT leadership on enterprise governance for SaaS or AI platforms
- Knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR)
- Experience designing and shipping programs that serve multiple customers at once
- Hands-on fluency with AI in your own workflow
- Organizational change and enablement experience
- Comfort building in ambiguity and creating structure where none exists
- Data-driven and metrics-oriented approach
- Bachelor's degree or equivalent experience
Nice to have
- Experience serving nonprofits or mission-driven organizations
- Track record of running multiple concurrent enterprise deployments with documented handoffs