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$55,000 – $60,000
Listed on Cohere Health’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves investigating and resolving technical issues for a healthcare technology platform, working with both internal teams and clients to triage bugs, communicate status, and drive process improvements. It suits someone with healthcare IT support experience who can work independently, translate technical problems for non-technical stakeholders, and thrive in a collaborative, fast-paced environment.
Our summary, not Cohere Health’s wording. The full posting is on their site.
What they ask for
Required
- Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or related field
- 2+ years technical support experience with healthcare technology products or software
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Customer-centric approach to service delivery
- Ability to manage multiple support cases in a fast-paced environment
- Familiarity with ticketing and support systems like JIRA or Zendesk
Nice to have
- Understanding of software development and quality assurance processes
- Certifications in healthcare IT or technical support