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VP of People

Help Scout

United States · Remote · full time · Executive

$227,000 – $250,000

Listed on Help Scout’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This VP of People role leads Help Scout's people function at a pivotal growth stage, overseeing recruiting, culture, organizational development, and strategic people initiatives as the company scales from 120+ employees. You'll shape how the remote-first organization attracts and retains talent while embedding AI into people practices and aligning them with the company's ambitious new strategic direction.

Our summary, not Help Scout’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Led people function at B2B SaaS company in $30M–$150M ARR range
  • Hands-on experience as HRBP
  • Experience scaling organizations through growth stages
  • Clear point of view on AI's role in people practices
  • Ability to communicate clearly and empathetically in remote settings

Nice to have

  • Creative and innovative approach to people strategy
  • Comfort with balancing performance goals and long-term vision
  • Experience with data-driven decision making in people programs

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