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$105,000 – $120,000
Listed on Kustomer’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads Mac and systems administration for a remote-friendly CRM company, owning hardware lifecycle, SaaS tooling strategy, and proactive automation to reduce support tickets across the organization. It suits someone who enjoys building scalable internal infrastructure and wants to work across multiple technical domains with a builder's mindset rather than pure break-fix support.
Our summary, not Kustomer’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 3-5 years as a Systems Administrator
- 2+ years supporting Google Workspace, macOS, Okta, and Jamf Pro
- Customer-focused approach to troubleshooting
- Experience building and owning automated SaaS stacks
- Attention to detail and accuracy
- Basic networking knowledge including routers, VLANs, and VPN
- Understanding of security and compliance fundamentals
- Strong communication and documentation skills
- Ability to handle confidential information responsibly
- Located in tri-state area for hybrid NYC office role
Nice to have
- Understanding of how AI can automate and optimize TechOps
- Passion for driving AI enablement across the organization