Listed on Saucony’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports contact center operations by managing technology implementations, analyzing performance data, and partnering with business teams to drive improvements across customer engagement systems. It suits someone with contact center experience who enjoys balancing technical administration with data-driven process optimization.
Our summary, not Saucony’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bachelor's degree in related field or equivalent work experience
- Contact center systems experience
- Salesforce experience
- Advanced Microsoft Excel skills
- Ability to interpret data in a customer-centric manner
- Strong analytical and problem-solving skills
- Professional communication skills