HH
$120,000 – $155,000
Listed on Hims and Hers’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A Salesforce Administrator role managing a healthcare company's customer support platform, responsible for Service Cloud configuration, case management automation, and mentoring junior admins. Ideal for someone experienced in complex Salesforce implementations who wants to directly impact how support teams serve customers at scale.
Our summary, not Hims and Hers’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5–7+ years as a Salesforce Administrator
- Ownership of a Service Cloud implementation for large, complex user base
- Salesforce Certified Platform Administrator certification
- Bachelor's degree
- Hands-on experience with Omni-Channel, Case Management, Entitlements & Milestones, Lightning Knowledge, and Flow Builder
- Demonstrated ability to manage sandbox refreshes, release management, and org governance for complex multi-integration environment
- Strong stakeholder management and ability to translate Support and CX process needs into configuration
Nice to have
- Salesforce Certified Platform Administrator II (Advanced Administrator)
- Salesforce Certified Platform App Builder
- Salesforce Certified Agentforce Service Consultant
- CTI/telephony integration experience (Salesforce Voice)
- Einstein for Service (bots, case classification, next best action) experience