$188,500 – $255,000
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role owns the customer-facing experience when people need to resolve fraud holds, account reviews, and verification issues across Intuit's products. It's for a product manager who loves designing intuitive flows, running experiments to reduce friction, and partnering closely with designers and engineers to turn stressful moments into seamless self-service experiences.
Our summary, not Intuit’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 4+ years in product management shipping customer-facing products
- Experience owning front-end flows and moving conversion or completion metrics
- Strong partnership with UX design and research teams
- Funnel analysis and A/B testing skills
- Active engagement with customer feedback and sentiment data
- Technical fluency to work with engineering teams
- Bachelor's degree
Nice to have
- Experience in financial risk, fraud, payments, or disputes
- Experience applying AI and automation to customer experiences
- Master's degree or MBA