M
Strategic Accounts Customer Success Manager (CSM IC)
MotiveUnited States - Remote · Remote · full time · Senior
$140,000 – $190,000
Listed on Motive’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages customer relationships and drives value realization for Motive's largest enterprise clients, requiring someone who can balance adoption, training, and account expansion across a diverse book of business. It suits experienced account managers or customer success professionals who excel at cross-functional collaboration and can identify growth opportunities while maintaining strong renewal rates.
Our summary, not Motive’s wording. The full posting is on their site.
What they ask for
Required
- 5+ years enterprise customer success, sales, or account management experience
- Customer-centric approach with track record in high-growth environments
- Ability to learn new software and identify full potential uses
- Thrive in high-growth, high-ambiguity settings with self-directed prioritization
- Exceptional account and project management skills with attention to detail
- Problem-solving ability and creative approach to challenges