$122,200 – $203,600
Listed on Cigna’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role develops and supports conversational AI systems and IVR applications for a large healthcare organization's customer service channels. It suits experienced software engineers with expertise in voice technologies, microservices architecture, and Java development who want to work on enterprise-scale transformation initiatives.
Our summary, not Cigna’s wording. The full posting is on their site.
Skills this role names
- Apache Kafka
- Confluence
- Genesys Cloud
- Grafana
- Java
- Jenkins
- Jira
- JUnit
- Microservices
- MongoDB
- Oracle SQL
- PostgreSQL
- RabbitMQ
- Redis
- REST API
- Splunk
- Spring Boot
Log in to see which of these are already on your profile.
What they ask for
Required
- Master's degree in Computer Science or related field plus 3 years of Conversational AI/IVR application development experience, or Bachelor's degree plus 5 years of experience
- Genesys experience
- Java development including VXML and client backend integration
- Jira or similar tools
- Cyara or similar tools
- Confluence or similar tools
- Voice and digital domain testing tools such as Hammer
- Spring/Spring Boot
- REST API
- Microservices
- MongoDB
- Kafka
- RabbitMQ
- Redis
- PostgreSQL or Oracle SQL
- Jenkins
- JUnit
- Splunk and Grafana monitoring
- KORE Platform
- Nuance