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Consumer Engagement Representative (Hybrid)

Octane

Irving, TX · full time

Listed on Octane’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role involves handling high-volume inbound and outbound calls for a powersports loan servicer, processing payments, and resolving customer issues through phone and chat. It suits people with customer service experience who thrive in fast-paced environments and want stability in a loan servicing operation.

Our summary, not Octane’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • High school diploma or GED
  • Minimum 2 years customer service experience in a fast-paced environment
  • Verbal and written communication skills
  • Able to work flexible schedule including nights, weekends, and holidays

Nice to have

  • Some college coursework
  • Two years customer service experience in auto finance or installment lending
  • Collection experience
  • Bilingual English/Spanish
  • Problem-solving ability

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