UA
Information Technology Specialist (Application Software)
US Army Civilian Human Resources AgencyRock Island, IL · Senior
$106,437 – $140,580
Via USAJOBS, the federal government’s official jobs site, retrieved November 5, 2026. You apply through the official announcement on USAJOBS.
What this role is
A senior developer role managing and building ServiceNow applications for a military human resources agency, supporting both platform administration and custom development. Suited for experienced ServiceNow professionals who can handle complex configurations, troubleshooting, and direct interaction with end users across a DoD environment.
Our summary, not US Army Civilian Human Resources Agency’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year of specialized experience configuring and maintaining ServiceNow instances
- Experience developing and modifying ServiceNow applications or service portal components
- Experience collaborating with end users to gather requirements and resolve system issues
- Demonstrated attention to detail in technical work
- Customer service experience resolving technical problems
- Ability to communicate complex technical information clearly
- Problem-solving experience with complex or sensitive technical issues
- Federal employment eligibility under specified categories