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User Experience Researcher, Platform

Menlo Ventures Portfolio

New York, NY · Senior

$305,000 – $385,000

Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This senior UX researcher role focuses on understanding the needs of developers and enterprises building on Anthropic's Claude platform, combining qualitative and quantitative research methods to shape product strategy. The position suits experienced researchers with technical backgrounds who can operate independently, work closely with engineering-led teams, and leverage AI tools to drive research innovation in a fast-moving space.

Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies
  • Mixed-methods expertise with technical user interviewing and rigorous survey design and analysis
  • Technical background as a software engineer, developer-experience researcher, or researcher of technical products
  • Hands-on use of AI in your own research work

Nice to have

  • 8+ years of industry UX research experience
  • Experience setting research strategy for a product area with strategy-level impact
  • Experience embedding with fast-shipping engineering-led teams and building influence across organizational levels
  • Strong storytelling calibrated to different audiences
  • Experience building with AI using coding tools and agents
  • Experience researching pricing, packaging, or customer value perception for usage-based or developer products
  • Background in API-ecosystem or developer-platform research

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