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$189,000 – $225,750
Listed on Intercom’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This Principal Program Manager role at Fin/Salesforce leads strategic, cross-functional programs that drive the company's highest priorities, working directly with senior executives to translate complex business objectives into executable plans. The position suits experienced program managers comfortable with ambiguity and executive influence who want to shape both critical company initiatives and the organization's program management practices.
Our summary, not Intercom’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 8+ years of program management experience
- Track record leading large cross-functional programs in AI/SaaS B2B environments
- Comfortable engaging with and influencing senior executives
- Ability to manage multiple high-profile programs simultaneously
- Strategic thinking and connection between execution and company strategy
- Solutions-oriented problem-solving and risk mitigation
- Strong facilitation and stakeholder management skills
- Excellent communicator across executive and working group contexts
- Experience mentoring or developing others
Nice to have
- Built or significantly improved program management practices, frameworks, or ways of working at a previous company