V
$318,000 – $426,000
Listed on Vanta’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This VP role leads Vanta's customer-facing delivery operations, unifying Customer Success, Support, and a new Professional Services practice to drive retention and revenue. The right candidate is an experienced SaaS leader who has built services organizations from scratch and operated established teams at high-growth companies, with a track record of owning P&L and delivering measurable customer outcomes.
Our summary, not Vanta’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 10+ years in SaaS Professional Services, Customer Success, or Support
- 5+ years in senior leadership at a high-growth software or AI company
- Built a Professional Services or consulting organization from scratch
- Operated an established Customer Success or Support team and improved retention or efficiency
- Track record owning services revenue and scoping professional services engagements
- Executive presence for complex enterprise customer relationships
- Familiarity with compliance and security frameworks
Nice to have
- AI-forward mindset with experience implementing AI-enabled workflows in services or customer-facing context
- Familiarity with compliance and security ecosystem platforms