$36 – $50 / hour
Listed on Bend Studio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This contract role coordinates incoming IT support tickets and requests for a game studio, acting as the first point of contact to triage issues and hand them off to specialist teams. It suits someone with customer service experience and ticketing-tool knowledge who can stay organized under pressure while learning a technically demanding environment.
Our summary, not Bend Studio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Basic computer and operating system skills
- Strong organizational and prioritization skills
- Ability to learn quickly in a technical, fast-paced, deadline-intensive environment
- Excellent written and oral communication skills
- Experience with direct customer contact
- Experience with Jira Service Management or other IT Service Management ticketing tools
Nice to have
- CompTIA A+ Certification
- Self-starter with ability to work with limited supervision
- Degree in an IT-associated field of study