$40,000 – $65,000
Listed on Talkspace’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports health insurance companies and their members using Talkspace's telemedicine platform, handling escalations, process improvements, and coordination between customer-facing teams. It suits someone with customer service experience who enjoys solving operational problems and working cross-functionally in a healthcare setting.
Our summary, not Talkspace’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 2+ years customer service experience
- Attention to detail
- Client-centric approach
- Excellent communication and collaboration skills
Nice to have
- Bachelor's degree
- Proficiency with Jira, Confluence, Google Workspace, Zendesk, and Looker