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Visa Inc.

Director, Customer Journey Activation Product Manager

Visa Inc.

Austin, TX · full time · Management

$173,100 – $276,800

Listed on Visa Inc.’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead product strategy for Visa's post-sales customer journey, bridging sales and customer success through implementation and activation. This role suits experienced product leaders who excel at cross-functional alignment and turning operational workflows into revenue drivers.

Our summary, not Visa Inc.’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 12+ years of work experience with Bachelor's degree, or 10+ years with Advanced degree, or 5+ years with PhD
  • Cross-functional stakeholder management across Sales, Customer Success, Operations, Support, Finance, and Technology
  • Product strategy and roadmap definition
  • Understanding of post-sales journeys including onboarding, implementation, and activation

Nice to have

  • 15+ years of experience with Bachelor's degree, or 12+ years with Advanced degree, or 9+ years with PhD
  • 8+ years in product management, revenue operations, customer success operations, or implementation
  • Experience scaling operational processes that improve time-to-value and adoption
  • Enterprise platform experience with CRM, workflow, case management, or analytics tools
  • Knowledge of how post-sales execution connects to revenue realization and customer growth

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