$103,050 – $135,300
Listed on Shake Shack’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads day-to-day Workday application support and integration operations for a major hospitality company, coordinating incident resolution, system monitoring, and continuous improvement across enterprise systems. It suits someone with strong technical depth in Workday integrations and the ability to drive operational excellence while working across multiple internal teams and external vendors.
Our summary, not Shake Shack’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 3–5 years enterprise application support or Workday administration experience
- 3–5 years Workday integration or enterprise SaaS platform support
- Strong understanding of Workday architecture and application support in SaaS environments
- Hands-on experience with Workday integration technologies
- Knowledge of incident, problem, and change management practices
- Root cause analysis and troubleshooting skills
- Cross-functional team and vendor coordination
- Bachelor's degree or equivalent
Nice to have
- Experience with service management and collaboration tools
- Vendor or offshore support team coordination experience
- Continuous improvement and automation focus