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Customer Success Manager

Formstack

Denver, CO · Remote · full time

$80,000 – $90,000

Listed on Formstack’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages post-sale relationships with a portfolio of customers at a no-code workflow automation platform, ensuring they get maximum value from Intellistack's tools. It suits someone with SaaS customer success experience who enjoys strategic relationships, cross-functional advocacy, and driving both retention and growth.

Our summary, not Formstack’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 2+ years as a Customer Success Manager in SaaS
  • Knowledge of SaaS platforms and digital ecosystems
  • Strong communication and presentation skills
  • Attention to detail and organizational skills
  • Cross-functional collaboration and strategic thinking
  • Willingness to travel periodically

Nice to have

  • Background in Product Management
  • Background in Consulting
  • Background in Data or Financial Analysis

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