$20 / hour
Listed on Sotheby's’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role provides customer service to Sotheby's clients through phone and email, handling inquiries about auctions, valuations, bidding, and post-sale processes. It suits detail-oriented people who thrive managing multiple ticketed cases simultaneously while maintaining composure with demanding clients.
Our summary, not Sotheby's’s wording. The full posting is on their site.
What they ask for
Required
- Exceptional client service and active listening skills
- Experience managing high volumes of client enquiries or support tickets
- Working knowledge of service level agreements and performance targets
- Excellent written and verbal communication with strong attention to detail
- Strong organizational and prioritization skills
- Composure and solution-focused approach when handling difficult client situations
- Cross-departmental collaboration experience
Nice to have
- Freshdesk or similar case management platform experience
- Knowledge of post-sale operations, payments, collections or logistics
- SAP experience
- Fine art, luxury goods or auction house background
- Foreign language proficiency