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Enhanced Operations Service Execution Specialist

San Pedro Garza García, Nuevo Léon, MX, 66265 · full time · Mid

Listed on SAP’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role oversees the execution and optimization of cloud infrastructure operations for SAP's enterprise customers, ensuring service delivery meets agreed SLAs while driving continuous improvement. It suits experienced SAP technology professionals with a background in basis administration, database management, or cloud operations who want to be customer-focused technical advisors.

Our summary, not SAP’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

Bachelor's degree in Computer Science, Engineering, or Information Technology Management
5–6 years as a technical SAP NetWeaver consultant with ABAP and Java basis administration
Working knowledge of Business Object products
Working knowledge of UNIX/Linux, HANA DB, and Sybase ASE databases
Strong customer focus
Basic knowledge of network and storage
Technical documentation and knowledge base creation capability
Proactive self-directed learning

Nice to have

Experience with SAP Private Cloud or managed/hosting services
Linux pacemaker environment experience
Knowledge of Content Server, Convergent Charging, MDM, GK Software, OpenText, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, or Business Connector
Experience in international and virtual team environments
ITIL framework exposure
Application security, system copies, export-import, and disaster recovery knowledge