ES
$97,500 – $128,000
Listed on Epidemic Sound’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Epidemic Sound is hiring a Customer Success Manager to expand their B2B business in North America by managing enterprise client relationships, driving product adoption, and identifying growth opportunities. This role suits someone with 4+ years of SaaS or technology experience who enjoys building trusted partnerships and working across teams to solve customer challenges.
Our summary, not Epidemic Sound’s wording. The full posting is on their site.
What they ask for
Required
- 4+ years of Sales or Customer Success experience in technology, SaaS, or media
- Proven B2B enterprise background managing existing account relationships
- Track record leading multi-team initiatives and turning around stalled product adoption
- Ability to build relationships quickly and use customer data to reduce churn
Nice to have
- Experience with Salesforce or dedicated Customer Success platforms like Planhat, Totango, or Gainsight