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$260,000 – $300,000
Listed on Vercel’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role builds the operational backbone for Vercel's field engineering teams across regions, designing systems and leading a team that helps Solutions Architects and Customer Success Engineers scale. You'll own territory planning, capacity modeling, lifecycle forecasting, and dashboards that track field performance and customer outcomes.
Our summary, not Vercel’s wording. The full posting is on their site.
What they ask for
Required
- 8+ years in operations, strategy, or technical program leadership supporting field engineering or customer-facing technical teams at high-growth SaaS
- 3+ years building and leading teams
- Built operational frameworks for pre-sales and post-sales technical teams including territory planning and capacity modeling at $100M+ ARR companies
- Hands-on Salesforce administration and architecture including custom objects, flows, reporting, and integrations
- Partnered with VP-level technical leaders to turn priorities into operational plans working across Sales, Finance, Product, and Revenue Operations
Nice to have
- Built an operations function from scratch within Field Engineering or Solutions Architecture
- Owned post-sales lifecycle management for consumption-based pricing including onboarding funnels and health scoring
- Written SQL for ad hoc analysis and shipped internal tools or automation including AI-driven workflows for go-to-market teams