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Provider Success Manager

Cohere Health

United States · full time · Mid

$99,000 – $115,000

Listed on Cohere Health’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages the end-to-end experience for healthcare providers using a prior authorization platform, handling onboarding, training, and ongoing relationship management across a portfolio of practices. It suits someone with healthcare operations experience who enjoys translating complex compliance requirements into actionable guidance for busy medical offices.

Our summary, not Cohere Health’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree
  • 3–4 years as an account manager
  • 3+ years in healthcare, health plan, provider, or health tech
  • Direct experience in a physician's office, provider practice, or clinical office setting (office manager, revenue cycle, patient access/claims, or clinic operations)
  • Healthcare program experience with direct provider and/or member engagement
  • Strong communication skills translating policy to provider-friendly language
  • Relationship-building and negotiation skills in regulated environments
  • Analytical mindset with ability to read and interpret dashboards and use Excel/Google Sheets
  • Ability to manage a large assigned practice portfolio and prioritize independently
  • Proactive, ownership-driven problem-solving with strong organizational skills
  • Mid- to large-scale project management experience
  • Change management familiarity
  • Medicaid/Medicare and managed care environment knowledge
  • Prior authorization process experience
  • Healthcare provider data experience
  • Ability to travel up to 35%

Nice to have

  • Salesforce or other CRM tools experience
  • Jira and/or Monday.com project management tools experience
  • Onboarding program design or user experience optimization experience

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