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$110,000 – $135,000
Listed on impact.com’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead a technical services team supporting SaaS clients through integrations and ongoing optimization, combining hands-on engineering work with people management. This role suits experienced technical leaders who want to stay involved in complex problem-solving while building and mentoring a high-performing team.
Our summary, not impact.com’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bachelor's degree in Computer Science, Engineering, Science, Mathematics, or equivalent practical experience
- Technical customer-facing experience in SaaS or technology-driven environments with people leadership responsibilities
- Hands-on experience supporting and troubleshooting client integrations on SaaS platforms
- Ability to analyze logs and system behavior to diagnose complex issues
- Leadership experience in fast-paced, high-volume technical support environments
- English proficiency with ability to communicate complex technical concepts to both technical and non-technical audiences
- Proactive, ownership-driven mindset with ability to anticipate problems and lead through ambiguity
Nice to have
- Familiarity with affiliate marketing or digital marketing ecosystem