Listed on Samsung Semiconductor’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This Senior Manager leads customer relationship management strategy and lifecycle marketing programs at Samsung's U.S. subsidiary, overseeing email, SMS, and loyalty initiatives across an omnichannel customer journey. The role suits marketing leaders with deep CRM platform expertise who can drive customer acquisition and retention through data-driven personalization and cross-functional collaboration.
Our summary, not Samsung Semiconductor’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bachelor's degree
- 8+ years of CRM, Lifecycle Marketing, Digital Marketing, or Customer Engagement experience
- CRM strategy and execution experience across email, SMS, loyalty, and personalization
- CRM platform and marketing automation expertise
- Customer segmentation and omnichannel marketing experience
- Cross-functional project leadership experience
- Ability to translate data into business strategy
- Project management skills
- Business planning and forecasting experience
Nice to have
- MBA or related graduate degree
- Experience partnering with Analytics, Product, Technology, and Retail organizations
- Experience managing marketing agencies